We're here to help.

Our mission is to help people by providing online emotional support during times of crisis.

About Us

ImHurting Crisis Chat is a service offered through Volunteers of America Western Washington in the North Puget Sound and Salish regions. Our mission is to help people by providing online emotional support during times of crisis. Everyone is welcome to talk about what’s causing them to feel pain. Our Crisis Counselors will listen to you without judgment, and help you feel cared about and safe.

You can expect the Crisis Counselor to help you explore your feelings, come up with some coping strategies, and focus on your personal safety. This is a safe place to talk about what’s troubling you – including suicide.


Would you like to meet one of our volunteers?

Watch the video of Jessica explaining why she chooses to help.

Volunteer and Internship Opportunities

Here are some details for anyone interested in joining our organization as a volunteer or intern:

  • All chat training and actual chatting can be completed remotely
  • Initial training consists of 30-40 hours of self-guided training, followed by 10-20 hours of applied practice before you begin taking chats under supervision
  • Volunteers and interns receive 1:1 feedback and support throughout their training
  • Option to create your own shift within the hours of 3:00pm and 11:00pm PST
  • Volunteers and interns must be at least 18 years old, have a secure high-speed internet connection, a computer compatible with Office 365 and Google Chrome, and access to a private location to take chats
  • We ask for a 240-hour commitment with a minimum of 12 hours per month to maintain volunteer status

For more information or to apply, please contact:
Courtney Colwell
.(JavaScript must be enabled to view this email address)