We're here to help.

Our mission is to help people by providing online emotional support during times of crisis.

About Us

ImHurting Crisis Chat is a service offered through Volunteers of America Western Washington in the North Puget Sound region. Our mission is to help people by providing online emotional support during times of crisis. Everyone is welcome to talk about what’s causing them to feel pain. Our Crisis Counselors will listen to you without judgment, and help you feel cared about and safe.

You can expect the Crisis Counselor to help you explore your feelings, come up with some coping strategies, and focus on your personal safety. This is a safe place to talk about what’s troubling you – including suicide.


Would you like to meet one of our volunteers?

Watch the video of Jessica explaining why she chooses to help.

Volunteer and Internship Opportunities

Here are some details for anyone interested in joining our organization as a volunteer or intern:

  • All chat training and actual chatting takes place in Everett, Washington
  • Chat hours for volunteering are 7 days a week from 7 am to 11:30 pm
  • We ask for a 96 hour commitment of one 4 hour shift per week once you “go live” – the training hours are not included in the 96 hour commitment
  • Remote volunteering is not an option

For more information or to apply, please contact:
Rena Fitzgerald
.(JavaScript must be enabled to view this email address)